Coverage Options

Where would you be without your phone? Out of touch, disconnected and frustrated. You can avoid the inconvenience and aggravation with Total Equipment Protection, our comprehensive phone protection solution. It's convenient, affordable and designed to give you everything you need to protect your phone wherever you go.

Total Equipment Protection

Combines the features and benefits of our Equipment Replacement Program and Equipment Service & Repair Program. Click here to see why Total Equipment Protection is your best equipment protection value. To be eligible for Total Equipment Protection, you must add it within 30 days of activating your phone or Mobile Broadband Card.

• The fee for Total Equipment Protection is $7 per phone, smartphone or mobile broadband card per month.
• Monthly coverage program offering comprehensive service, repair and replacement.
• You have the right to cancel your coverage at any time without penalty. If you choose to cancel, the change will be effective immediately.

You may sign up for either program separately if you prefer. Click the Coverage Certificate and Service Contract links below for details.

Equipment Service & Repair Program

Coverage for mechanical or electrical failure, routine maintenance and failure from normal wear and tear.

• The fee for the program is $4 per phone, smartphone or mobile broadband card per month.
• The Sprint Equipment Service & Repair Program does not cover damage beyond repair, liquid damage, cosmetic damage, or damage resulting from customer misuse or abuse.
• Repair and service are available at more than 1,400 Sprint Phone Repair Centers.
• Replacement equipment may be the same or comparable equipment - like kind or quality - with similar features as your original equipment. Replacement may be refurbished, reconditioned or different from your original phone or mobile broadband card.
• For full terms and conditions: Equipment Service & Repair Program Contract.

Equipment Replacement Program

Coverage for lost or stolen devices, as well as devices with liquid or physical damage.

• The fee for the program is $4 per phone, smartphone or mobile broadband card per month.
• There is a $50 non-refundable deductible per approved claim.
• File your replacement request within 60 days of the loss, theft or damage.
• You can have up to three approved claims for loss, theft, physical or liquid damage within any consecutive 12 months.
• Replacement equipment may be the same or comparable equipment - like kind or quality - with similar features as your original equipment. Replacement may be refurbished, reconditioned or different from your original phone or mobile broadband card.
• For full terms and conditions: Equipment Replacement Program Coverage Certificate.