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Convenient in-store repair centers provide reliable and affordable service, repair and replacement. Have your phone repaired or replaced at one of our 1,400 Sprint Phone Repair Centers. Many repairs can be accomplished within one business day. Replacements typically arrive in 2-3 business days.
Fees for in-store repair services vary depending on your device, and which protection program your device is enrolled in. The chart below covers most repair scenarios. Please refer to the Phone Protection Solutions page for more information on each protection program.
Repairs and replacements due to non-physical damage issues such as mechanical or electrical failures, routine maintenance, and failure from normal wear and tear.
| Type of Coverage | Cost per service |
|---|---|
| Total Equipment Protection | $0 In-store service |
| Equipment Service & Repair Program | $0 In-store service |
| Equipment Replacement Program | $35 for Phones or Mobile Broadband Carts $55 for PDA Smartphones |
| No Coverage | $35 for Phones or Mobile Broadband Carts $55 for PDA Smartphones |
Repairs and replcements due to damage such as cracked or broken housings, cracked or separated hinges, cracked or bleeding screens, cracked or broken lenses, and broken or bent ports or pins.
| Type of Coverage | Cost per service |
|---|---|
| Total Equipment Protection | $50 insurance deductible per approved claim |
| Equipment Service & Repair Program | $99 for Phones, Mobile Broadband Cards $119 for PDA Smartphones |
| Equipment Replacement Program | $50 insurance deductible per approved claim |
| No Coverage | $99 for Phones, Mobile Broadband Cards $119 for PDA Smartphones |
Replacements due to damage such as liquid damage, damage beyond repair, loss or theft.
| Type of Coverage | Cost per service |
|---|---|
| Total Equipment Protection | $50 insurance deductible per approved claim |
| Equipment Service & Repair Program | Full retail price, or applicable upgrade price. |
| Equipment Replacement Program | $50 insurance deductible per approved claim |
| No Coverage | Full retail price, or applicable upgrade price. |